Use Cases — Quality & Compliance

Non-Conformity Tracker

Logs quality issues from multiple sources, categorizes them by severity and type, routes to the correct team, tracks resolution status, and flags overdue items — keeping your quality register complete and current.

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Billing unit

Per issue processed

Pay only for the value delivered. No upfront cost.

The result

Every issue is logged, categorized, and routed automatically. The quality manager has a real-time view of open non-conformities and resolution status.

The problem

What happens without this agent.

Before

Non-conformities are reported via email and logged manually in spreadsheets. Categorization is inconsistent. Overdue items go unnoticed until an audit.

How it works

Step by step: how the Non-Conformity Tracker operates.

Every action is logged, auditable, and executed inside your Microsoft 365 environment. Nothing leaves your tenant.

  1. 1

    Issue reported via Teams, email, or quality portal

  2. 2

    Agent reads the report and classifies: category, severity, area affected

  3. 3

    Routes to the correct team or individual based on type and location

  4. 4

    Creates record in quality management system with all details

  5. 5

    Sends reminder alerts when resolution is overdue

  6. 6

    Generates weekly non-conformity register report for quality manager

Why it matters

Built for your Quality & Compliance team.

The Non-Conformity Tracker is designed specifically for Quality & Compliance processes. It connects to your existing systems, works inside your Microsoft 365 environment, and delivers measurable results from day one.

  • Zero upfront cost

    Development is fully covered. You pay only per issue processed, starting from the first one the agent handles.

  • Inside your perimeter

    The agent operates entirely within your Microsoft 365 tenant. No data is shared with third-party platforms.

  • Agreed metrics, transparent pricing

    Before deployment, we agree what success looks like and how much each action costs. No surprises.

  • Production-ready in weeks

    We scope, build, and deploy in a structured sprint. Your team sees results within the first billing cycle.

Before vs. After

Without the agent

Non-conformities are reported via email and logged manually in spreadsheets. Categorization is inconsistent. Overdue items go unnoticed until an audit.

With the agent

Every issue is logged, categorized, and routed automatically. The quality manager has a real-time view of open non-conformities and resolution status.

FAQ

Common questions about the Non-Conformity Tracker.

What does the Non-Conformity Tracker do?
Logs quality issues from multiple sources, categorizes them by severity and type, routes to the correct team, tracks resolution status, and flags overdue items — keeping your quality register complete and current.
What is the business impact of the Non-Conformity Tracker?
Every issue is logged, categorized, and routed automatically. The quality manager has a real-time view of open non-conformities and resolution status.
How is the Non-Conformity Tracker deployed?
The Non-Conformity Tracker is deployed directly inside your Microsoft 365 environment. It integrates with your existing tools — Teams, SharePoint, your Quality & Compliance systems — through secure MCP connectors. There is zero upfront cost: the agent is built to your specifications and you pay only per issue processed.
How much does the Non-Conformity Tracker cost?
The Non-Conformity Tracker follows theywork365's pay-per-action model: you pay only per issue processed, with no upfront development fee. Pricing is agreed before deployment based on your expected usage volume. This means the ROI is calculable from day one.
Related agents

Other Quality & Compliance agents you can deploy.

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