About
Miro Radenovic is a technical architect with 25+ years of experience on the Microsoft stack — from .NET and SharePoint to Azure, Microsoft 365, and Dynamics 365. Certified Scrum Master and ITIL practitioner, he leads the AI engineering side of theywork365.ai: designing agent runtimes on Copilot Studio and Azure AI Foundry, and ensuring every deployment meets enterprise-grade standards for security and reliability.
Articles by Miro Radenovic
IT & Support How AI Agents Are Quietly Eliminating Your IT Support Backlog Discover how AI agents are transforming L1 IT support — autonomously resolving tickets, building knowledge bases, and freeing your team for complex work. Real metrics, real results.
2026-05-15 · 6 min read
AI Strategy Why Enterprise AI Pilots Fail — And the Pay-Per-Action Model That Changes Everything Most enterprise AI projects stall after the pilot. The root cause is almost always the same: misaligned incentives, invisible ROI, and upfront costs that kill momentum before value is proven.
2026-01-14 · 8 min read
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